Contact Us
Got a question about one of our reviews, a suggestion for the site, or feedback on a casino we've covered? We're here to help. The team behind Australian Casinos reads every message and does its best to respond within 48 hours on business days.
Send Us a Message
The quickest way to reach us is by email. Whether you've spotted something in a review that needs a second look, want to flag a change to a casino's terms, or simply have a question about how we work, drop us a line at [email protected].
Please include as much detail as you can — a specific casino name, the page you were reading, or the issue you noticed — so we can get back to you with a useful answer rather than a generic one.
What We Can Help With
- Review accuracy — if a bonus amount, wagering requirement or payment detail on one of our pages looks out of date, let us know. We review our content regularly, but reader tips help us stay current.
- Editorial suggestions — is there a casino, game type or topic you'd like to see covered? We're always looking for gaps to fill.
- Site feedback — broken links, display issues on mobile, or anything that makes the site harder to use: we want to hear about it.
- General questions — if something on the site is unclear, ask. We'd rather answer the question than leave you guessing.
What We Can't Help With
We're an independent comparison and review site, not a casino operator. That means we're not able to assist with account issues, deposit problems, withdrawal disputes or bonus queries at any of the casinos we cover. For those matters, you'll need to contact the casino's own support team directly.
If you're experiencing difficulties with a gambling operator and need independent support, please visit our responsible gambling page for information on organisations that can help Australian players.
Partnerships and Commercial Enquiries
If you represent a casino brand or an affiliate network and would like to discuss how Australian Casinos works with commercial partners, you're welcome to write to us at [email protected]. Please note that commercial relationships do not influence editorial rankings or review content — our about us page explains how we assess casinos and how the site is funded.
Response Times
We aim to reply to all messages within 48 hours on Australian business days. During busy periods it may take a little longer. We read every message, even if a full reply takes a few days.
Responsible Gambling
If gambling is causing you or someone you know harm, please don't wait to get in touch with us — reach out directly to a support service. The responsible gambling section of this site lists free, confidential services available to Australian players, including the National Gambling Helpline and online counselling options. Help is available 24 hours a day.
We appreciate you taking the time to read our content and to get in touch. Feedback from readers — whether it's a correction, a compliment or a critique — genuinely helps us keep Australian Casinos accurate, fair and useful. You can also review our terms and conditions for information about how we operate and what you can expect from us.